BUILDING THE E-COMMERCE SUPPLY CHAIN OF THE FUTURE: WHAT INFLUENCES CONSUMER ACCEPTANCE OF ALTERNATIVE PLACES OF DELIVERY ON THE LAST-MILE

Building the E-Commerce Supply Chain of the Future: What Influences Consumer Acceptance of Alternative Places of Delivery on the Last-Mile

Background: To cope with CARDIOFLEX Q10 the expected further growth in e-commerce and to be able to continue delivering at low costs, new concepts for the last-mile are needed.This paper reviews the literature and qualitatively investigates which factors influence the acceptance of four alternative place-of-delivery innovations in a business-to-con

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